Frequently Asked Questions

Here is some questions we get asked

Everything you need to know about holographic displays — search below or browse by topic.

The blades spin at high speed while LEDs flash in precise patterns. Your eye blends the light into a floating 3D image — a technique called persistence of vision. The blades themselves disappear, leaving just your content in mid-air.

The image appears to float because the spinning LED blades become almost invisible to the human eye. Only the illuminated LEDs are visible, making it seem as though the image is suspended in mid-air.

The darker the background behind the display, the stronger and more convincing the floating hologram effect becomes.

Holofex specialises in premium commercial holographic display solutions designed for businesses that want to stand out.

When you choose Holofex, you benefit from:

  • Commercial-grade hardware built for daily use
  • High-brightness Ultra Series displays
  • Up to four times the brightness of entry-level models
  • Free hologram creation software
  • AI-assisted content creation tools
  • Easy setup and intuitive operation
  • Local US and Australian support
  • Expert advice before and after your purchase
  • Solutions ranging from portable displays to large multi-fan installations

Whether you’re promoting products in a retail store, attracting visitors at a trade show or creating an unforgettable showroom experience, Holofex provides professional holographic display solutions designed to deliver maximum impact.

You dont have to be a graphic designer in fact quite the opposite. Holofex Hologram fans comes with easy software solutions. There are 4 ways to make your holograms

1. Do it yourself. Simply any 3d animation on a black background will work.

2. Holofex studio. Holofex studio is a web based platform to help you create holograms.

3. AI HoloLab. Use our subscription based AI HoloLab to let our Holofex AI generate amazing and hologram fan specific content.

4. Designed for you. Holofex design team can create a hologram for you.

Learn more about getting your hologram

Yes.

Holofexl holographic fans allow you to upload your own:

  • Logos
  • Videos
  • Images
  • Animations
  • Product showcases
  • Marketing messages

At Holofex, every display includes software that makes it easy to create, upload and manage your holographic content without requiring advanced design experience.
Holofex provides a design studio for free with any purchase. This allows you to create 3d objects including your Logo and animate with effects.



Learn More

The ideal size depends on where it will be installed and how far away your audience will be.

As a general guide:

  • Small displays are perfect for countertops and reception desks.
  • Medium displays suit retail stores and shop windows.
  • Large displays are ideal for exhibitions, shopping centres and showrooms.
  • Multi-fan systems are best for large-scale installations and immersive experiences.

For most customers that are looking for a standard display we recommend the 25 inch or 65cm size. This provides a large display for a significant hologram whilst maintaining some portability.

If you’re unsure, our team can recommend the best solution based on your space and goals.

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Resolution depends on the number of LEDs built into the spinning blades.

Higher LED counts produce:

  • Sharper images
  • Smoother animations
  • More detailed logos
  • Better text readability
  • Improved video quality

Commercial holographic fans are available in a range of resolutions to suit different applications.

The Holofex HOLOU65 and HOLOPACK comes with 1280 leds the highest on the market for the size.

Learn about the all in one solution

Holographic fans can be used outdoors for temporary events or sheltered locations, but they are not waterproof and should not be exposed to rain, heavy moisture, or harsh weather conditions.

For outdoor installations, we recommend placing the display under cover or inside a weather-protected enclosure.

If you require an outdoor display Holofex has custom options please reach out to support.

Contact sales team

Yes, but very little.

Most commercial holographic fans produce a gentle hum similar to a quiet computer cooling fan. Higher-quality commercial units generally operate more quietly than cheaper consumer models because they use better-balanced motors and higher-grade bearings.

In most retail environments, the sound is barely noticeable.

If noise is an issue we recommend a safety cover this significantly reduces the noise.

Safety Covers

Yes. Commercial holographic fans are designed with safety in mind when installed and operated correctly.

Many models include:

  • Protective covers or enclosures
  • Automatic shut-off features
  • Balanced high-quality motors
  • Secure wall or ceiling mounting options

For public installations, we recommend using a protective cover or mounting the unit out of reach, particularly in busy environments.

Shop Covers and stands

Not in the scientific sense.

A holographic fan creates the visual illusion of a hologram using advanced LED technology and Persistence of Vision. While it doesn’t project light into empty space like science-fiction holograms, the effect is remarkably realistic and appears to float in mid-air.

The concept is seeing is believing and in the case of holographic fans most people believe it is a hologram.

The best hologram fan depends on your use case, size and mounting style. Generally speaking the more LED's the fan has the better the quality. Holofex HOLOU65 has 1280leds for a 25inch or 65cm Fan this is considered the highest density on the market.

Find out more

Yes. Our displays run high-brightness LEDs (up to 2800cd/m²) designed for lit retail spaces and exhibition halls. For direct sunlight we recommend the larger, brighter models — ask us for a recommendation.

Three ways: the Holofex app over Wi-Fi Direct, a direct HDMI connection on HDMI Series fans (mirrors your screen live), or via Holofex Studio where you can create and export content built for hologram fans.

MP4 video and common image formats (PNG, JPG) work out of the box. For best results use content with a pure black background — black renders as transparent air on a hologram fan.

The blades spin fast, so displays should be mounted out of reach or fitted with a protective cover in walk-up spaces. Most of our fans take an acrylic safety cover, and the HoloCabinet is fully enclosed for retail floors.

Yes — our displays are commercial-grade and engineered for continuous operation in retail environments and exhibitions.

Absolutely. Our team produces professional custom animations from your logos, products or ideas — or browse thousands of ready-made holograms in the HoloStore.

We ship worldwide from local warehouses in the USA and Australia. Every device includes a 12-month warranty and a 14-day money-back guarantee (T&Cs apply).

VIDEO GUIDES

WATCH. SET UP. DISPLAY.

Step-by-step video walkthroughs for every device — from unboxing to your first hologram. Each guide has downloadable written instructions.

Using the app (U & F series)

This video goes through step by step how to upload holograms and control your device

Setting up the cover

Watch if you have a Holopack or have purchased a premium cover. explains the setup.

HDMI live sync setup

Plug the HDMI controller into any computer and mirror your screen in mid-air with zero delay.

ALL GUIDES

MANUALS & DOWNLOADS

EVERYTHING, IN WRITING.

Installation manuals, quick-start guides, the Holofex app and content specs — filter by product and grab what you need.

Can't find the document you need? Ask our support team →

How Holofex Works

1

Plug In

Set up your display in under 5 minutes.

Plug In
2

Upload Your Content

Upload via Wi-Fi Direct in seconds.

EditSend
PLAY PROGRESS00:05
START 0sEND 5s
3

Start Attracting Visitors

Watch your booth come to life.

Create Without Limits

Holofex Studio

Turn ideas into breathtaking holographic experiences in minutes. Holofex Studio makes it easy to upload, organise and manage your holographic content, giving you complete control over every display from your mobile device or computer.

AI Holo Lab

Describe it.
Generate it.
Display it.

Pick a prompt and watch Holofex Studio's AI turn it into breathtaking holographic content in seconds. Try it:

Pick a prompt
Unlimited Holograms 3min Avg generation 10K+ Creators
Generated hologram
GENERATING... 0%
● HOLOGRAM READY MP4 · 8.2s · 4K